Important SKYBLOCK - DOWNTIME

Discussion in 'Announcements' started by Jumpahh, Jan 14, 2019.

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  1. Jumpahh

    Jumpahh Retired Administrator

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    [​IMG]

    Hey Arcadians,

    The SkyBlock server will be taken down for emergency maintenance starting immediately. This is to resolve a discovered fault on the server and we are working as fast as we can to come to a resolution.

    We currently have no ETA. We will keep you guys updated appropriately.

    Apologies for any inconvenience.


    - The Arcadian Staff Team




    14/01 - 2:30 PM EST / 7:30 PM GMT:
    - We are still currently investigating the main issue and deciding on the best possible solution/outcome.​

    14/01 - 5:00 PM EST / 10:00 PM GMT:

    - Holograms, Skydrop, CTF, KoTH and the maze chest are all now working but there are still some underlying problems that are still being fixed.​

    14/01 - 8:00 PM EST / 01:00 AM GMT:

    - We are currently discussing the best possible outcome for the community. It's very important that we stay honest and provide the best updates possible regarding this process, so here is a little update;

    We have unfortunatley run into some data loss issues. What we have left is very inconsistent, so it is currently not acceptable to reopen to the public at this moment in time.

    We are discussing a permament solution and will provide a further update once we finalise everything.

    I'd like to apologise for the major inconvenience and I would like to state that we are not rushing this as we'd like to come up with the best possible outcome that we believe is acceptable for us to provide to the community.

    We will continue to update you guys as and when appropriate and compensations will be made!​


    We're back!
     
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  2. Milkkyyy

    Paladin

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    Guys even though SkyBlock is down, it’s a good chance to play/tryout the other game modes we have on the server! :D
     
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  3. Jamie

    Jamie Retired Administrator

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    COME JOIN SBX WITH ME!!!
     
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  4. Unavailables

    Moderator

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    ew skyblockx is bad kitpvp is better
     
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  5. TheAgeOfDragons

    Paladin

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    Everyone go to prison
     
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  6. Milkkyyy

    Paladin

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    No everyone go to creative XD
     
  7. Tinkyyy

    SkyGod Lord

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    “Everyone”
     
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  8. Swagiii

    Phantom

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    What is the problem? I had the worst problem yesterday, When I looked in all of my player vaults, nothing was there. I had all my important stuff on there including a sell chest wand. It was horrible.
     
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  9. OAliverpool

    Moderator

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    how about fifa
     
  10. oHippo

    oHippo Retired Community Manager
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    This is one of the problems being fixed as we speak
     
  11. CapedBaldy_

    SkyGod

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    That is what happened to me as well. I also lost my island but I could still use my island but I can't use any /is commands
     
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  12. Jumpahh

    Jumpahh Retired Administrator

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    The following update has been added to the main thread:


    14/01 - 2:30 PM EST / 7:30 PM GMT:

    - We are still currently investigating the main issue and deciding on the best possible solution/outcome.
     
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  13. FurnoChris

    SkyGod

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    k
     
  14. oHippo

    oHippo Retired Community Manager
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    The following update has been added to the main thread:


    14/01 - 5:00 PM EST / 10:00 PM GMT:

    - Holograms, Skydrop, CTF, KoTH and the maze chest are all now working but there are still some underlying problems that are still being fixed.​
     
  15. Stitchie

    Deity Sensei Paladin

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  16. FurnoChris

    SkyGod

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    nice
    i really want to play! can there be an event when the skyblock server comes back online?
     
  17. oHippo

    oHippo Retired Community Manager
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    We can't promise anything but we might be able to sort something out
     
  18. FurnoChris

    SkyGod

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    ok cool. thanks! hope you can find the problem soon!
     
  19. Jumpahh

    Jumpahh Retired Administrator

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    The following update has been made to the main thread:

    14/01 - 8:00 PM EST / 01:00 AM GMT:
    - We are currently discussing the best possible outcome for the community. It's very important that we stay honest and provide the best updates possible regarding this process, so here is a little update;
    We have unfortunatley run into some data loss issues. What we have left is very inconsistent, so it is currently not acceptable to reopen to the public at this moment in time.

    We are discussing a permament solution and will provide a further update once we finalise everything.

    I'd like to apologise for the major inconvenience and I would like to state that we are not rushing this as we'd like to come up with the best possible outcome that we believe is acceptable for us to provide to the community.

    We will continue to update you guys as and when appropriate and compensations will be made!​

    I'd like to thank you guys for being so patient with us while we continue to resolve the problem.
     
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  20. FurnoChris

    SkyGod

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    ;-;. What types of data loss? Is it for the islands, or money, or personal vaults. If its the personal vaults, people will lose most of their stuff, with me included losing 16mil. If its the money, other people will also lose millions of dollars, such as falcon11112, as he had 128mil. If its the islands, then things like island levels and archoppers and even things in chests will be lost. I hope that if it is any of these things that you and the team can fix this issue. i wish you the best of luck!
    --- Double Post Merged, Jan 14, 2019, Original Post Date: Jan 14, 2019 ---
    do you guys want to talk about it on general 1 on discord?
    --- Double Post Merged, Jan 14, 2019 ---
    you guys got any updates?
     
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